Quality Policy


RTS Imaging Pty Ltd is committed to providing superior value to our product users by:

• Maintaining our Leadership position as a remanufacturer of quality laser cartridges to internationally recognised test methods;

• Continuing to provide and supply an extensive range of IT consumables based on the needs of the market;

• Providing professional and knowledgeable service; access to technical advice and support; and after sales assistance – aimed at reducing customer concerns to zero;

• Establishing and improving close relationships with key customers and suppliers;

• Continually improving productivity and efficiency.

Our aim is to exceed our customers' needs and expectations and this will be achieved through continual improvement of our products and Quality Management System.

We have chosen to implement and maintain a Quality Management System using AS/NZS ISO 9001:2008 as a basis of our operation, providing a sound foundation for the establishment of our business policies and practices.

Our employees understand that through a continual improvement of Quality and skills enhancement, we will be able to exceed our customers' needs and provide continued employment and development opportunities for our people.

This Policy will form the basis for communicating our goals and objectives to our employees and reviewing current and future objectives on an on-going basis